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SCB Digital Success Stories

Automated systems boost Superstars’ customer engagement

N

Automated comms systems to reduce pressure on staff

N

Actionable marketing plan in place for future growth

N

New website for an enhanced customer experience

N

Creation of a clear customer journey to improve engagement

The client:

Superstars is a charity auction provider which helps raise millions of pounds for good causes.

The challenge:

With a sizeable client base of high-net-worth individuals, Superstars wanted to improve it’s customer communication systems and boost lifetime customer value.

‘I am confident the new website will be a good investment. COVID has massively affected our business, but with a good marketing plan and a good website in place we will bounce back quicker.’

Tim Terry

Founder and MD, Superstars

4x return on ad spend for Active Silver

N

£250k Facebook ad purchase revenue

N

41.0 average return on ad spend

N

55% Facebook ad revenue as % of all sales

N

£10k purchases

The client:

Active Silver is a family run business which sells a range of natural skin and healthcare products.

The challenge:

Increase revenue through social advertising

‘Facebook ads have completely smashed all expectations in terms of revenue. Sarah’s suggestion to increase budgets based on the potential to increase sales significantly was so right.’

Lucy Roberts

Founder and MD, Active Silver

More than 500 new patient enquiries for Proback Surbiton

N

500+ new patient enquiries

N

£31 Cost per new patient (average lifetime treatment cost £250)

N

15,500 Website page visits

N

£0.68 Avg cost per web visit

Proback Case Study

The client:

Proback Surbiton is a chiropractic clinic offering state of the art techniques to diagnose and treat back pain.

The challenge:

Increase client numbers through Facebook and Google ads.

‘The positive response was almost immediate. don’t have to worry anymore about where new patients are coming from.”

David Brown

Clinic Director, Proback